In 2008 I decided to change my career: after working eight years for a manufacturing company, I felt that my career would be better served if I joined a company in a forward-looking growth industry. As it happens, Dublin is home to a cluster of (card) payment companies.
I joined Realex Payments, a fast-growing e-commerce card payment gateway. When I started it was still a small company, albeit with a strong position in Ireland. I helped it by building up a strong team managing large and corporate clients: hiring people, introducing procedures, establishing KPIs, setting up a training program and a knowledge base. I enabled Realex to win and keep large clients and break into the UK market, where I established a second team.
I finished working for Realex Payments in 2017. I stayed within the industry though and did consultancy work for a Dublin-based company, advising them on their options for their card payment strategy.
Later that year I moved to Elavon, an acquiring bank. This has allowed me to complete my knowledge of the card payment industry, as I now have experience of both the front end, IT-focused gateway business, and the back end finance-focused payment processing.
Thanks to my knowledge I am a PSD2 champion within Elavon, helping customers and colleagues preparing for and dealing with the fallout of these legal regulations. I have also written a white paper on best practices for card payments in the car rental industry, one of the most complicated when it comes to card payments.
On this website, I am sharing some of my knowledge, as well as giving some background information on myself.